The company MAVROGENIS participating in a nationwide network of authorized technical collaborators PETROGEN updated regularly with educational seminars at the company and provides services according to the specifications of PETROGEN and direct cooperation with the technical department of the company. This ensures a high level of customer service in coverage areas (Chania - Rethymno). The services cover every need such as:
- Initial Inspection of the location .
- Start Up.
- Technical periodic checks and yearly maintenance.
- Technical support in the event of failure.
- Technical maintenance contract ‘KEP’.
The experience that we have gained over the many years that we are dealing with gensets, gives us the ability to design and implement special programs of technical maintenance that meet all the individual needs of our customers.
We have applied those programs with great success to customers with a large number of installed gensets around Greece. In all of those particular cases the applied program has been designed and implemented according to the individual needs of every customer. Finally and before the implementation we study the efficiency of the program when compared to the cost in order to provide to the customer an efficient and cost effective solution.
It is remarkable that the well designed technical maintenance programs can also include third party gensets.